The folder itself is hidden by default, and you could use MFCMapi to see the folder in someone’s mailbox.Īccording to this Microsoft Support article, they’re objects used for Outlook Customer Manager, which actually sounds like a pretty useful set of features around tracking customer relationships and sharing contacts. They don’t turn up in a normal Outlook search, but will show if you create a Search Folder, and you’ll see a lot of them. Trying to open them results in opening a blank new email. They’re unread, with a blank from/to/subject field and no contents visible, with a size of 2KB. If you use the Outlook client and have a mailbox located in Exchange Online, you might discover mystery blank emails located in a folder called ‘PersonMetadata’. This is a known issue with Microsoft’s guidance on it available here
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